I have a guest that paid prior to integrating on IGMS with our Stripe account.
When adding the guest to the calendar, we put in $0 as a nightly rate, but the total amount collected we added manually, as to make sure our end of year records are correct.
ISSUE:
The guest account/reservation is triggering Stripe ( we deactivated Stripe to not send the guest an email for payment due, since they already paid ) as PAYMENT DUE/PAYMENT OVERDUE, and we cannot manually check off that it has already been paid or payment collected.
SUGGESTION: Please add a check box for PAYMENT COLLECTED or MARK AS PAID.
At this time, there is no way we can adjust this through IGMS for our end of year tax records.
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In Review
π‘ Feature Request
Direct Bookings
11 months ago

Raquel Guardia
Get notified by email when there are changes.
In Review
π‘ Feature Request
Direct Bookings
11 months ago

Raquel Guardia
Get notified by email when there are changes.