God-Mode to open calendar in case of mistaken/erroneous reservations from a platform

Scenario: I have a fake reservation from a provider that does not adequately screen for fraud, spam, etc. The provider refuses to cancel the reservation. I have a property "channel" set up with 3 different providers, and so this fake reservation is affecting the other 2 providers.

I contacted IGMS support and I was told there is presently no ability to manually open up dates if a channel provider is showing a reservation.

IGMS needs a "God-Mode" where users can open up dates on different providers within a property channel. For example, if Booking.com is has a dead ghosted reservation that is not legit, I could open up those dates on the Airbnb and VRBO calendars despite the fake Booking.com reservation.

Prior to opening these dates, the user could be presented with a dialogue box acknowledging that opening the dates could create a double booking.

We are responsible paying IGMS customers managing million dollar rental properties and we should have the ability to override calendar blocks.

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Upvoters
Status

In Review

Board

πŸ’‘ Feature Request

Tags

Calendar

Date

Almost 2 years ago

Author

Lee Vasche

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