"Important Info" form in payments not being sent out!
There’s a section in the form labeled “Important” and naturally as a host, I assumed that meant this information would be shown to guests. It’s not. I had added additional cancellation refund details there - beyond the very minimal cancellation policies offered - and none of my reservations are seeing this information. That’s a financial loss for me. If something is labeled “Important,” it’s misleading if it’s not actually being sent to the guest. Can you please clarify if this a bug that can be fixed ASAP or do I need to make a workaround and send a direct message to my clients that clarifies our further details to our cancelation/ refund policy
Laura About 1 hour ago
💡 Feature Request
"Important Info" form in payments not being sent out!
There’s a section in the form labeled “Important” and naturally as a host, I assumed that meant this information would be shown to guests. It’s not. I had added additional cancellation refund details there - beyond the very minimal cancellation policies offered - and none of my reservations are seeing this information. That’s a financial loss for me. If something is labeled “Important,” it’s misleading if it’s not actually being sent to the guest. Can you please clarify if this a bug that can be fixed ASAP or do I need to make a workaround and send a direct message to my clients that clarifies our further details to our cancelation/ refund policy
Laura About 1 hour ago
💡 Feature Request
Create more complex tasks with different options
even though roles for users are pretty generous, there’s only one task type to be created right now which is cleaning I got a property management company working with my listings I was hoping to use iGMS to track the tasks and expenses I got with my property management team
Alexei Fedoret About 23 hours ago
💡 Feature Request
Create more complex tasks with different options
even though roles for users are pretty generous, there’s only one task type to be created right now which is cleaning I got a property management company working with my listings I was hoping to use iGMS to track the tasks and expenses I got with my property management team
Alexei Fedoret About 23 hours ago
💡 Feature Request
Send invoices in different currencies
An ability to send an invoice in a different from the property’s currency.
Stephen Russell 3 days ago
💡 Feature Request
Send invoices in different currencies
An ability to send an invoice in a different from the property’s currency.
Stephen Russell 3 days ago
💡 Feature Request
Add Host as cc/bcc when payment request sent
We allow guests to make 2 payments, 50% at booking and 50% 14 days before check-in. Often the guest does not pay the second payment on time and there’s no way for the host to know if the email actually went out or not. I suggest adding the host email as cc or bcc so they have a copy that the invoice was indeed submitted to the guest. Send a notification in both cases when the invoice is sent and when the payment fails. In addition, it would be great to send an invoice 7 days before the due date to give the guests some time to make the payment.
Charles Gibson 4 days ago
💡 Feature Request
Add Host as cc/bcc when payment request sent
We allow guests to make 2 payments, 50% at booking and 50% 14 days before check-in. Often the guest does not pay the second payment on time and there’s no way for the host to know if the email actually went out or not. I suggest adding the host email as cc or bcc so they have a copy that the invoice was indeed submitted to the guest. Send a notification in both cases when the invoice is sent and when the payment fails. In addition, it would be great to send an invoice 7 days before the due date to give the guests some time to make the payment.
Charles Gibson 4 days ago
💡 Feature Request
Keeping security deposit on cancellation
CANCELLATIONS. (a) A rental deposit is required at the time of Your Reservation. All Rental fees are due and payable sixty (60) days before the arrival date of Your Reservation. All rental fees are non-refundable unless there is a mandatory hurricane evacuation. We need the option to keep a deposit so that I guest cannot hold our property until 30, 60, or 90 days before the reservation without collecting any revenue.
Sean O'Brien 8 days ago
💡 Feature Request
Keeping security deposit on cancellation
CANCELLATIONS. (a) A rental deposit is required at the time of Your Reservation. All Rental fees are due and payable sixty (60) days before the arrival date of Your Reservation. All rental fees are non-refundable unless there is a mandatory hurricane evacuation. We need the option to keep a deposit so that I guest cannot hold our property until 30, 60, or 90 days before the reservation without collecting any revenue.
Sean O'Brien 8 days ago
💡 Feature Request
Improve the Manual Booking "Information" Box
When creating a manual booking, there’s an optional box that says “Information”. But if we fill that with anything, it’s hard to tell where that info goes. Please, make it so that the information in that box goes to somewhere more visible in the Inbox or the reservation.
Santiago Mayaud 15 days ago
User Experience
💡 Feature Request
Improve the Manual Booking "Information" Box
When creating a manual booking, there’s an optional box that says “Information”. But if we fill that with anything, it’s hard to tell where that info goes. Please, make it so that the information in that box goes to somewhere more visible in the Inbox or the reservation.
Santiago Mayaud 15 days ago
User Experience
💡 Feature Request
print off todo list
Can a report be generated to print off our todo list against each booking please
Stephen Russell 15 days ago
User Experience
💡 Feature Request
print off todo list
Can a report be generated to print off our todo list against each booking please
Stephen Russell 15 days ago
User Experience
💡 Feature Request
Ability to print the calendar
can we have the facility to print off the calendar with my bookings and prices for the year
Stephen Russell 19 days ago
Calendar
💡 Feature Request
Ability to print the calendar
can we have the facility to print off the calendar with my bookings and prices for the year
Stephen Russell 19 days ago
Calendar
💡 Feature Request
Upsells after a reservation is made
Hello! We'd like to possibly have an easy way for our guests to add on things to their stay AFTER booking with us. Like the upsells, but with the capability of directing them to our website afterwards. For instance adding on food, drink, firewood etc. Thank you!
Mandy Yarbrough 21 days ago
Direct Bookings
💡 Feature Request
Upsells after a reservation is made
Hello! We'd like to possibly have an easy way for our guests to add on things to their stay AFTER booking with us. Like the upsells, but with the capability of directing them to our website afterwards. For instance adding on food, drink, firewood etc. Thank you!
Mandy Yarbrough 21 days ago
Direct Bookings
💡 Feature Request
Completed
Final price shown before checkout page
The website doesn’t show the discounted price when there is a LoS rule. If the user selects for example, 7 nights, it will be shown the full price, unless at the final page before confirmation. This makes the user avoid going until the last step where the discount is applied, discouraging the reservation.
Aurora Fortaleza 25 days ago
Direct Bookings
💡 Feature Request
Completed
Final price shown before checkout page
The website doesn’t show the discounted price when there is a LoS rule. If the user selects for example, 7 nights, it will be shown the full price, unless at the final page before confirmation. This makes the user avoid going until the last step where the discount is applied, discouraging the reservation.
Aurora Fortaleza 25 days ago
Direct Bookings
💡 Feature Request
English preview for AI-generated replies in guest language
When I use the AI tool to generate a response in the guest’s language, I also need an English version (or preview) of that generated reply so I can understand exactly what I’m sending. Currently, I have to copy and paste the generated text into Google Translate to verify it. Benefit: improved control and accuracy, reduced risk of sending unintended wording, and time savings.
Pau Esteve 27 days ago
AI
💡 Feature Request
English preview for AI-generated replies in guest language
When I use the AI tool to generate a response in the guest’s language, I also need an English version (or preview) of that generated reply so I can understand exactly what I’m sending. Currently, I have to copy and paste the generated text into Google Translate to verify it. Benefit: improved control and accuracy, reduced risk of sending unintended wording, and time savings.
Pau Esteve 27 days ago
AI
💡 Feature Request
Notify me when a task is unassigned or unaccepted
I should be notified when a cleaning (any?) task goes unassigned or unaccepted after some period of time after receiving the booking. As an owner, I should have the ability to craft custom notifications based on various criteria using check-in date, check-out date and task assignments as potential parameters. If a cleaner has not accepted a task, I should be notified so I can follow-up with them to make sure it’s on their radar. Right now, if a task is unassigned/unaccepted, I need to check the task itself. I want a push notification/email when the criteria I set is met.
Christopher Parsons 29 days ago
Task Management
💡 Feature Request
Notify me when a task is unassigned or unaccepted
I should be notified when a cleaning (any?) task goes unassigned or unaccepted after some period of time after receiving the booking. As an owner, I should have the ability to craft custom notifications based on various criteria using check-in date, check-out date and task assignments as potential parameters. If a cleaner has not accepted a task, I should be notified so I can follow-up with them to make sure it’s on their radar. Right now, if a task is unassigned/unaccepted, I need to check the task itself. I want a push notification/email when the criteria I set is met.
Christopher Parsons 29 days ago
Task Management
💡 Feature Request
An email notification about tomorrow's events.
Uplisting currently sends an email every evening on the next days' events such as check-outs, check-ins or any New Bookings. This is sent to my selected (work) email address and is a great reminder. Please implement it!
Joe Molina About 1 month ago
User Experience
💡 Feature Request
An email notification about tomorrow's events.
Uplisting currently sends an email every evening on the next days' events such as check-outs, check-ins or any New Bookings. This is sent to my selected (work) email address and is a great reminder. Please implement it!
Joe Molina About 1 month ago
User Experience
💡 Feature Request
Ability to override preparation time
We currently use a 1-day preparation time (buffer) for each listing, which automatically blocks the day between reservations. This works well in general. However, during certain periods (e.g., high season), our operations allow same-day turnover/cleaning, and we would like to manually override the automatically blocked day so we can accept additional reservations. Request Please add an option to override the preparation time so that the “unbookable” buffer day can be removed when needed. Preferred behavior Allow an override per listing and per date range (or per specific dates). The override should temporarily set preparation time to 0 days for the selected period/dates. Business impact This would increase occupancy and revenue during peak demand periods while still keeping the default buffer for normal operations. Thank you for considering this improvement. I’m happy to provide examples or workflows if helpful.
Pau Esteve About 1 month ago
Calendar
💡 Feature Request
Ability to override preparation time
We currently use a 1-day preparation time (buffer) for each listing, which automatically blocks the day between reservations. This works well in general. However, during certain periods (e.g., high season), our operations allow same-day turnover/cleaning, and we would like to manually override the automatically blocked day so we can accept additional reservations. Request Please add an option to override the preparation time so that the “unbookable” buffer day can be removed when needed. Preferred behavior Allow an override per listing and per date range (or per specific dates). The override should temporarily set preparation time to 0 days for the selected period/dates. Business impact This would increase occupancy and revenue during peak demand periods while still keeping the default buffer for normal operations. Thank you for considering this improvement. I’m happy to provide examples or workflows if helpful.
Pau Esteve About 1 month ago
Calendar
💡 Feature Request
Custom URLs for Website Builder subpages
It would be very useful to be able to customize the URLs of subpages created in the Website Builder. Right now, subpages are generated with auto-created URLs containing random IDs, for example: https://example.com/page/pg-1766344473058-77823 Instead, it would be much better to allow readable, SEO-friendly slugs, such as: https://example.com/page/guide This would improve branding, user experience, SEO, and make links easier to share and remember.
Gasper Bulhoes About 1 month ago
WB
💡 Feature Request
Custom URLs for Website Builder subpages
It would be very useful to be able to customize the URLs of subpages created in the Website Builder. Right now, subpages are generated with auto-created URLs containing random IDs, for example: https://example.com/page/pg-1766344473058-77823 Instead, it would be much better to allow readable, SEO-friendly slugs, such as: https://example.com/page/guide This would improve branding, user experience, SEO, and make links easier to share and remember.
Gasper Bulhoes About 1 month ago
WB
💡 Feature Request
Native contact form for Direct Booking website
It would be great to have a built-in (native) contact form in the Website Builder that can be linked from a “Contact us” button or link. The form should allow collecting basic guest information (name, email, phone number, message, dates of interest, etc.) directly within iGMS, without needing to rely on external tools. Currently, the only workaround is linking to a third-party form (e.g. Google Forms), which breaks the flow and feels less professional. A native form would improve conversion, trust, and overall user experience for potential guests.
Gasper Bulhoes About 1 month ago
WB
💡 Feature Request
Native contact form for Direct Booking website
It would be great to have a built-in (native) contact form in the Website Builder that can be linked from a “Contact us” button or link. The form should allow collecting basic guest information (name, email, phone number, message, dates of interest, etc.) directly within iGMS, without needing to rely on external tools. Currently, the only workaround is linking to a third-party form (e.g. Google Forms), which breaks the flow and feels less professional. A native form would improve conversion, trust, and overall user experience for potential guests.
Gasper Bulhoes About 1 month ago
WB
💡 Feature Request
Inbox layout: Create a separate feed for the automated messages
Inbox layout: Please create a separate feed or report for automated messages so customer messages are not missed. Automated messages currently override their position in the inbox and are sometimes missed
Laura About 1 month ago
Inbox
💡 Feature Request
Inbox layout: Create a separate feed for the automated messages
Inbox layout: Please create a separate feed or report for automated messages so customer messages are not missed. Automated messages currently override their position in the inbox and are sometimes missed
Laura About 1 month ago
Inbox
💡 Feature Request
Automatically set minimum stay for long weekends
I’d like the Revenue Management / Dynamic Pricing tool to automatically apply predefined minimum stay rules for long weekends. The system should detect long weekends based on the property’s location and local public holidays, and then apply a minimum stay that I’ve already defined (for example, 3 nights for long weekends). It would simply recognize long weekends and apply the correct minimum stay automatically, without needing to manually configure each date on the calendar.
Gasper Bulhoes About 1 month ago
Pricing Tool
💡 Feature Request
Automatically set minimum stay for long weekends
I’d like the Revenue Management / Dynamic Pricing tool to automatically apply predefined minimum stay rules for long weekends. The system should detect long weekends based on the property’s location and local public holidays, and then apply a minimum stay that I’ve already defined (for example, 3 nights for long weekends). It would simply recognize long weekends and apply the correct minimum stay automatically, without needing to manually configure each date on the calendar.
Gasper Bulhoes About 1 month ago
Pricing Tool
💡 Feature Request