Add guest reviews for Direct Booking reservations
Currently, direct booking websites do not have a way for guests to leave reviews after their stay. This makes it harder for hosts to build trust with potential guests, especially when a listing has no reviews displayed. Adding a review feature for direct bookings would help hosts establish credibility, increase guest confidence, improve conversion rates, and potentially allow them to set higher pricing. A way for guests to submit reviews after completing a direct booking reservation would be highly valuable.
Gasper Bulhoes 1 day ago
Direct Bookings
💡 Feature Request
Add guest reviews for Direct Booking reservations
Currently, direct booking websites do not have a way for guests to leave reviews after their stay. This makes it harder for hosts to build trust with potential guests, especially when a listing has no reviews displayed. Adding a review feature for direct bookings would help hosts establish credibility, increase guest confidence, improve conversion rates, and potentially allow them to set higher pricing. A way for guests to submit reviews after completing a direct booking reservation would be highly valuable.
Gasper Bulhoes 1 day ago
Direct Bookings
💡 Feature Request
Homeowner's Stripe Accounts
On the Payment Gateway page there is a box with a link: “Multiple Stripe accounts setup is supported You can ask your property owners, partners & customers to verify and connect their own Stripe account by sharing the invite link shown below. This would enable you to process payments directly on their behalf.” The link offered on the payments page is a bit misleading and it would actually be a very nice feature for property owners to be able to verify their stripe account on their own so that it brings it into the property manager's available stipe accounts. This is how I read it, however, this is not the case. I still have to either have my homeowner share their stripe password, or grant them administrator access to all of my properties in order for them to log in and do it themselves. If the homeowners were able to do this via the link so that a property manager could then have the ability to simply assign it to a property, it may make the whole process a lot simpler and alleviate the sensitivity of sharing passwords or granting unrestricted access for a period of time.
Griffin Doane 1 day ago
User Experience
💡 Feature Request
Homeowner's Stripe Accounts
On the Payment Gateway page there is a box with a link: “Multiple Stripe accounts setup is supported You can ask your property owners, partners & customers to verify and connect their own Stripe account by sharing the invite link shown below. This would enable you to process payments directly on their behalf.” The link offered on the payments page is a bit misleading and it would actually be a very nice feature for property owners to be able to verify their stripe account on their own so that it brings it into the property manager's available stipe accounts. This is how I read it, however, this is not the case. I still have to either have my homeowner share their stripe password, or grant them administrator access to all of my properties in order for them to log in and do it themselves. If the homeowners were able to do this via the link so that a property manager could then have the ability to simply assign it to a property, it may make the whole process a lot simpler and alleviate the sensitivity of sharing passwords or granting unrestricted access for a period of time.
Griffin Doane 1 day ago
User Experience
💡 Feature Request
cleaner priority and availability
the features inside the cleaning tasks in very light. id like firstly, the cleaner to be able to block out in their own calendar, when they are unavailable. and then this transfer to the auto assignments section. also, if a cleaners receives a cleaning assignment, rejects it, the next person in the auto assignment list should receive it. currently it just goes into a no mans land. it would alsso make sense to have some sort of activity view where, for instance, a cleaner rejects a task, i have a list of tasks i need to perform. in this case, find another cleaner. like an issues list. this would be useful for duplicate bookings, task assignment etc. its an overview for input
Roxanne Gread 1 day ago
Task Management
💡 Feature Request
cleaner priority and availability
the features inside the cleaning tasks in very light. id like firstly, the cleaner to be able to block out in their own calendar, when they are unavailable. and then this transfer to the auto assignments section. also, if a cleaners receives a cleaning assignment, rejects it, the next person in the auto assignment list should receive it. currently it just goes into a no mans land. it would alsso make sense to have some sort of activity view where, for instance, a cleaner rejects a task, i have a list of tasks i need to perform. in this case, find another cleaner. like an issues list. this would be useful for duplicate bookings, task assignment etc. its an overview for input
Roxanne Gread 1 day ago
Task Management
💡 Feature Request
Scheduled Messages
For a suggested feature can we schedule automated messages for certain days? Ex. I need to communicate with guests to take out the trash every Sunday.
Katrina Bachicha 2 days ago
Inbox
💡 Feature Request
Scheduled Messages
For a suggested feature can we schedule automated messages for certain days? Ex. I need to communicate with guests to take out the trash every Sunday.
Katrina Bachicha 2 days ago
Inbox
💡 Feature Request
DB search bar: indicate that the search criteria doesn't meet the min stay requirement.
In the search bar, we need a message showing that the search criteria doesn't meet the minimum stay requirement. Right now, if a user picks 1 night instead of 2 (for properties that require a 2-night minimum), the system just says 'No properties available.' It should explicitly state that a 2-night minimum is required
Dan 4 days ago
💡 Feature Request
DB search bar: indicate that the search criteria doesn't meet the min stay requirement.
In the search bar, we need a message showing that the search criteria doesn't meet the minimum stay requirement. Right now, if a user picks 1 night instead of 2 (for properties that require a 2-night minimum), the system just says 'No properties available.' It should explicitly state that a 2-night minimum is required
Dan 4 days ago
💡 Feature Request
Hi, Just a simple piece of feedback, but it would be great to be able to reorganise the order of the templates. Sometimes a new idea comes up — for example, we recently created a template for check-in registration — but the new template ends up at the end of the list. Ideally, we'd want to regroup it with the rest of the check-in template-related topics, which are at the beginning of the list. That would make the templates much easier to use and prevent them from getting lost.
Martial Roche 4 days ago
Inbox
💡 Feature Request
Hi, Just a simple piece of feedback, but it would be great to be able to reorganise the order of the templates. Sometimes a new idea comes up — for example, we recently created a template for check-in registration — but the new template ends up at the end of the list. Ideally, we'd want to regroup it with the rest of the check-in template-related topics, which are at the beginning of the list. That would make the templates much easier to use and prevent them from getting lost.
Martial Roche 4 days ago
Inbox
💡 Feature Request
to offer the choice that cleaning is set automaticmanuallyally for check in rather than check out day
as stated above because i like to stay inmy appartment when there are no guests i currrently have to manually change mnay of my cleaning days
Nick Comer-Calder 6 days ago
Task Management
💡 Feature Request
to offer the choice that cleaning is set automaticmanuallyally for check in rather than check out day
as stated above because i like to stay inmy appartment when there are no guests i currrently have to manually change mnay of my cleaning days
Nick Comer-Calder 6 days ago
Task Management
💡 Feature Request
More control to edit Calendar and check in and out
Allowing more control over the calendar is a key aspect of accurate reservation documentation. If a person checks out a day or 2 early, I would need to make the adjustment prior to check out time (10am). If I do not have time/ability to adjust the reservation prior to the “checkout time”, I am locked out for that day. Example: I just had a guest checkout 2 days early but because I didn’t get to it until the afternoon, I was not able to accurately adjust their reservation. I could have them check out the next day but not today. That is a flaw in the system.
Jean-Thierry Aleman 7 days ago
Calendar
💡 Feature Request
More control to edit Calendar and check in and out
Allowing more control over the calendar is a key aspect of accurate reservation documentation. If a person checks out a day or 2 early, I would need to make the adjustment prior to check out time (10am). If I do not have time/ability to adjust the reservation prior to the “checkout time”, I am locked out for that day. Example: I just had a guest checkout 2 days early but because I didn’t get to it until the afternoon, I was not able to accurately adjust their reservation. I could have them check out the next day but not today. That is a flaw in the system.
Jean-Thierry Aleman 7 days ago
Calendar
💡 Feature Request
Make the invoice editing more intuitive
To update a direct booking invoice, users currently need to click on the total amount, which is not very intuitive. There should be a clearly labeled “Edit Invoice” button instead.
Dan 8 days ago
💡 Feature Request
Make the invoice editing more intuitive
To update a direct booking invoice, users currently need to click on the total amount, which is not very intuitive. There should be a clearly labeled “Edit Invoice” button instead.
Dan 8 days ago
💡 Feature Request
Booking.com system messages support
System messages like booking.com early check-in requests are not shown on our end. Please implement make these messages show up in iGMS if the API allows it.
Dan 8 days ago
💡 Feature Request
Booking.com system messages support
System messages like booking.com early check-in requests are not shown on our end. Please implement make these messages show up in iGMS if the API allows it.
Dan 8 days ago
💡 Feature Request
Show Vrbo amount Inquiry
When a guest sends an inquiry on Vrbo, iGMS should show the total payout of the potential booking in the chat.
Dan 10 days ago
💡 Feature Request
Show Vrbo amount Inquiry
When a guest sends an inquiry on Vrbo, iGMS should show the total payout of the potential booking in the chat.
Dan 10 days ago
💡 Feature Request
2 cleaning checklists
Allow users to create two checklists for the same property: a default checklist used for standard operations and a secondary checklist that can be selected for specific tasks when needed.
Dan 10 days ago
💡 Feature Request
2 cleaning checklists
Allow users to create two checklists for the same property: a default checklist used for standard operations and a secondary checklist that can be selected for specific tasks when needed.
Dan 10 days ago
💡 Feature Request
Owner blocking
It would be good to have the option to select a specific category such as "owner block" when blocking the calendar for owners. This would allow these instances to be distinguished in reports, providing an accurate picture of the breakdown between direct bookings, other OTS bookings, and owner blocks. This is useful both for revenue management purposes and for clearly differentiating between real direct bookings and blocked periodes for owners.
Mina Vaaten Saastad 12 days ago
Calendar
💡 Feature Request
Owner blocking
It would be good to have the option to select a specific category such as "owner block" when blocking the calendar for owners. This would allow these instances to be distinguished in reports, providing an accurate picture of the breakdown between direct bookings, other OTS bookings, and owner blocks. This is useful both for revenue management purposes and for clearly differentiating between real direct bookings and blocked periodes for owners.
Mina Vaaten Saastad 12 days ago
Calendar
💡 Feature Request
Change checkin_day and checkout_day variable to include the year
Currently, the checkin_day and checkout_day are in the format Month Day. They should be Month Day, Year. Notifications to caretakers and housecleaners is confusing when the calendar is open for more than 12 months and clients could potentially be reserving for August of 2026 as well as August of 2027.
Michelle Haslam 14 days ago
User Experience
💡 Feature Request
Change checkin_day and checkout_day variable to include the year
Currently, the checkin_day and checkout_day are in the format Month Day. They should be Month Day, Year. Notifications to caretakers and housecleaners is confusing when the calendar is open for more than 12 months and clients could potentially be reserving for August of 2026 as well as August of 2027.
Michelle Haslam 14 days ago
User Experience
💡 Feature Request
Choice of notification sounds
It would be hugely helpful to be able to choose the notification sound that is when a guest or potential guest submits a new message or inquiry. Right now, on my iPhone, the chosen sound is about as loud as a water droplet, and I often miss it.
Harold Hedelman 15 days ago
User Experience
💡 Feature Request
Choice of notification sounds
It would be hugely helpful to be able to choose the notification sound that is when a guest or potential guest submits a new message or inquiry. Right now, on my iPhone, the chosen sound is about as loud as a water droplet, and I often miss it.
Harold Hedelman 15 days ago
User Experience
💡 Feature Request
Payment Method Selection for Manual Invoices
It would be very helpful if hosts could choose which payment methods are available when sending manual invoices through iGMS. Many businesses have different payment requirements depending on the type of reservation. Allowing hosts to enable or disable payment methods- such as accepting only bank transfer/ACH, only credit/debit cards, or both-would provide much greater flexibility and better support different business workflows. This feature would also help businesses that want to reduce chargeback risk for certain types of reservations while continuing to use Stripe for payment processing.
Vaibbhav singh 16 days ago
Direct Bookings
💡 Feature Request
Payment Method Selection for Manual Invoices
It would be very helpful if hosts could choose which payment methods are available when sending manual invoices through iGMS. Many businesses have different payment requirements depending on the type of reservation. Allowing hosts to enable or disable payment methods- such as accepting only bank transfer/ACH, only credit/debit cards, or both-would provide much greater flexibility and better support different business workflows. This feature would also help businesses that want to reduce chargeback risk for certain types of reservations while continuing to use Stripe for payment processing.
Vaibbhav singh 16 days ago
Direct Bookings
💡 Feature Request
Channel-Based Team Permissions
It would be extremely valuable to have the ability to assign team permissions at the booking channel level (e.g., Airbnb, VRBO, Booking.com) instead of only at the property level. Many property management companies assign different team members to different OTAs. For example, one employee may be responsible only for Booking.com reservations and messaging, while another manages VRBO or Airbnb. Currently, the only workaround is to separate listings into different property groups, which increases account complexity, requires Parent–Child relationships, creates additional billing considerations, and requires managing pricing and availability separately. Native channel-based permissions would simplify team management, improve operational efficiency, reduce the need for workarounds, and provide better control over what each team member can access.
Vaibbhav singh 16 days ago
Task Management
💡 Feature Request
Channel-Based Team Permissions
It would be extremely valuable to have the ability to assign team permissions at the booking channel level (e.g., Airbnb, VRBO, Booking.com) instead of only at the property level. Many property management companies assign different team members to different OTAs. For example, one employee may be responsible only for Booking.com reservations and messaging, while another manages VRBO or Airbnb. Currently, the only workaround is to separate listings into different property groups, which increases account complexity, requires Parent–Child relationships, creates additional billing considerations, and requires managing pricing and availability separately. Native channel-based permissions would simplify team management, improve operational efficiency, reduce the need for workarounds, and provide better control over what each team member can access.
Vaibbhav singh 16 days ago
Task Management
💡 Feature Request
Model Context Protocol (MCP) Server for AI Agents
Build an MCP server for iGMS so AI agents can query properties, bookings, and tasks directly. Lodgify and Hostaway have this. It's table stakes for modern property management automation.
Silvette Rivera 23 days ago
AI
💡 Feature Request
Model Context Protocol (MCP) Server for AI Agents
Build an MCP server for iGMS so AI agents can query properties, bookings, and tasks directly. Lodgify and Hostaway have this. It's table stakes for modern property management automation.
Silvette Rivera 23 days ago
AI
💡 Feature Request
More detailed pricing explanations in Revenue Management
Revenue Management should provide greater transparency into how daily price recommendations are calculated, similar to PriceLabs. This could include displaying the factors influencing each day's suggested rate, such as demand, occupancy trends, local events, seasonality, competitor pricing, and other relevant market data. Providing a breakdown or explanation for each recommended price would help users better understand the reasoning behind the suggestions.
Gasper Bulhoes 24 days ago
💡 Feature Request
More detailed pricing explanations in Revenue Management
Revenue Management should provide greater transparency into how daily price recommendations are calculated, similar to PriceLabs. This could include displaying the factors influencing each day's suggested rate, such as demand, occupancy trends, local events, seasonality, competitor pricing, and other relevant market data. Providing a breakdown or explanation for each recommended price would help users better understand the reasoning behind the suggestions.
Gasper Bulhoes 24 days ago
💡 Feature Request