During a recent update, IGMS removed the ability to edit Cleaning fees and Taxes. They can be edited during the original reservation creation but if you edit the reservation it automatically adds back the original cleaning fees and taxes. For Multi-month bookings, I enter each month as a new reservation so that I can track revenue by month and so I can collect for one month at a time. Since these reservations are typically 3 months, there is no tax and the cleaning fee is often edited or waived. If I accidentally edit one of these reservations the tax and cleaning fee is incorrectly being recalculated and I was told I have to cancel the reservation and re-create it to fix it. I donβt understand the logic of this recent change, please change it back so that we can control what is being charged. This is a huge issue and if I did not catch it, I would have incorrectly billed my guest. For direct bookings, we need full access to edit the reservation.
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Completed
π‘ Feature Request
Direct Bookings
Over 1 year ago

1620 Hospitality
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Completed
π‘ Feature Request
Direct Bookings
Over 1 year ago

1620 Hospitality
Get notified by email when there are changes.