Sometimes the AI agent is too repetitive. It would be great to have an option to tell the AI not to send a message or to deactivate for specific bookings and clients, like we have with the templates.
With me the issue is more that AI Agent sends treplicas:
Guest: Hey is there parking? AI Agent: Gives the answer about the parking Guest: Thank you
Conversation should stop. Instead, the following happens: Guest: Hey is there parking? AI Agent: Gives the answer about the parking Guest: Thank you AI Agent: I am glad to hear you have appreciated my answer and you are bla bla bla with your stay and this and that. Guest: Thank you AI Agent: Oh, I hope you are enjoying your stay and bla bla bla
This request was merged into another request
Comments1
Aurora Fortaleza
Apr 18
With me the issue is more that AI Agent sends treplicas:
Guest: Hey is there parking?
AI Agent: Gives the answer about the parking
Guest: Thank you
Conversation should stop. Instead, the following happens:
Guest: Hey is there parking?
AI Agent: Gives the answer about the parking
Guest: Thank you
AI Agent: I am glad to hear you have appreciated my answer and you are bla bla bla with your stay and this and that.
Guest: Thank you
AI Agent: Oh, I hope you are enjoying your stay and bla bla bla