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More AI Agent Control Options

Feature RequestAI

We would like to request additional controls for the AI Agent to give property managers more flexibility in managing guest communications.

  • The ability to disable the AI agent for a specific reservation.

  • The ability to disable it for a specific period during a specific reservation.

  • The option to decide whether a delayed AI draft should be canceled or still be sent.

Posted by Gasper Bulhoes ·
2 comments

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Comments2

  • Santiago Mayaud

    •

    Jun 12

    •

    Merged request

    •

    5 votes

    Disable AI for Specific Bookings

    Sometimes the AI agent is too repetitive. It would be great to have an option to tell the AI not to send a message or to deactivate for specific bookings and clients, like we have with the templates.

    • Aurora Fortaleza

      •

      Apr 18

      With me the issue is more that AI Agent sends treplicas:

      Guest: Hey is there parking?
      AI Agent: Gives the answer about the parking
      Guest: Thank you

      Conversation should stop. Instead, the following happens:
      Guest: Hey is there parking?
      AI Agent: Gives the answer about the parking
      Guest: Thank you
      AI Agent: I am glad to hear you have appreciated my answer and you are bla bla bla with your stay and this and that.
      Guest: Thank you
      AI Agent: Oh, I hope you are enjoying your stay and bla bla bla