Direct booking is extremely unsafe for hosts using IGMS. Unlike other PMS systems that offer e-sign contracts, IGMS does not require ANY information to complete the purchase except the bare minimum. This exposes IGMS users to massive charge back risk and I have lost over $3000 due to chargebacks. IGMS checkout form is not editable and does not require any signature. Be warned or switch platforms. IGMS has no plans to incorporate signature or even a checkbox that states they affirm they are the authorized holder of the card… nothing.
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Comments1
Leland Smith
Nov 27, 2025
•Merged request
•3 votes
Direct Booking Purchase Signature
Direct booking is extremely unsafe for hosts using IGMS. Unlike other PMS systems that offer e-sign contracts, IGMS does not require ANY information to complete the purchase except the bare minimum. This exposes IGMS users to massive charge back risk and I have lost over $3000 due to chargebacks. IGMS checkout form is not editable and does not require any signature. Be warned or switch platforms. IGMS has no plans to incorporate signature or even a checkbox that states they affirm they are the authorized holder of the card… nothing.