We want to be able to specify the default language of the thread with a guest. If guest does not send a message, we still want to be able to have another language to the thread by default other than English.
Since iGMS wants to position as a global product and attract foreign business. It should be a high priority to address a common issue with language definition for communications.
There should be a way that the whole account, including the reservations, are set to a standard language (Portuguese at my case), and avoid mixed languages communication in the same thread and standardize the approach and voice tone.
Since all the platforms nowadays auto-translate the conversation when a foreign individual places a reservation, it is worthless spending a considerable amount of time in manually setting the language to each thread.
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Comments1
Aurora Fortaleza
Apr 13
•Merged request
•1 vote
Enforce a standard language other than English
Since iGMS wants to position as a global product and attract foreign business. It should be a high priority to address a common issue with language definition for communications.
There should be a way that the whole account, including the reservations, are set to a standard language (Portuguese at my case), and avoid mixed languages communication in the same thread and standardize the approach and voice tone.
Since all the platforms nowadays auto-translate the conversation when a foreign individual places a reservation, it is worthless spending a considerable amount of time in manually setting the language to each thread.